Contact
Email hey@theclicklab.agency. We're a small team, so email is the only channel we monitor — there's no live chat or phone line, and that's by design: lemon law questions usually turn on the details of a specific repair history, and those deserve a considered written answer rather than a rushed one.
What we respond to
- Corrections to statutory thresholds, offset formulas, or citations. State lemon laws change — a repair-attempt threshold gets amended, a mileage-offset denominator gets updated, a citation gets superseded by a later case. If a page cites a figure or statute that's out of date, tell us which page and what the correct figure is; we verify against the primary source before making any change.
- Errors or unclear language in guides. If a sentence in a guide is ambiguous, contradicts itself, or is just hard to follow, we want to know — plain language is one of our core editorial standards.
- Suggestions for new content. If you searched for a lemon-law question and couldn't find it on the Site — a state we don't cover in enough depth, a scenario the calculator doesn't handle, a manufacturer arbitration program you ran into — let us know what you were trying to figure out.
- Press and business inquiries. Journalists covering consumer protection or auto-warranty law, and businesses interested in advertising, can reach the same address.
What to expect
We read every message. Corrections and editorial questions typically get a reply within a few business days. If a correction is verified, we update the affected page and note the change, consistent with the standards on our editorial team page. We don't always reply to content suggestions individually, but we do track them for future guides and state-by-state updates.
What we don't respond to
We can't review your repair orders, tell you whether your vehicle has met your state's qualification threshold, calculate your actual refund, or evaluate a manufacturer's settlement offer — that requires a lemon law attorney who has seen your specific documentation and knows your state's statute. This inbox doesn't file claims or contact manufacturers on anyone's behalf, and we don't accept payment to feature or promote anyone in our editorial content. If you have an active claim, the homepage includes an optional case-review form that connects you with attorneys — that's a disclosed advertisement, not this contact channel, and using it is always optional (see our privacy policy for what's shared if you use it). If you email us asking for case-specific advice, we'll point you back to this policy and to the guidance below on finding an attorney.
Before you email
Many questions we get are already answered on the Site: check the FAQ for common questions on substantial defects, repair-attempt thresholds, mileage offsets, and used-vehicle coverage, or the guides for a walkthrough of how lemon law works, how thresholds and formulas differ by state, what to do once you suspect you have a lemon, and common misconceptions about claims. If your question is about how the calculator arrived at a number, the methodology page walks through the qualification check, the mileage-offset formula, and the outcome adjustments in detail.
If you actually need an attorney
This inbox doesn't process case intake or referrals — but a few things are worth knowing before you search, whether you use the homepage case-review form or find your own attorney. Lemon law is a narrow, statute-driven practice area, and it's worth looking specifically for an attorney or firm that describes itself as handling lemon law, consumer warranty claims, or Song-Beverly / Magnuson-Moss litigation — not a general consumer-law or personal-injury practice, since the qualification thresholds, mileage-offset math, and manufacturer arbitration procedures are specific enough that a generalist may not track them closely. The good news is that cost is rarely the barrier: because nearly every state lemon law (and the federal Magnuson-Moss Warranty Act) shifts attorney fees onto the manufacturer when the consumer prevails, most lemon law attorneys take cases on a fee-shifting basis with a free initial case evaluation, so you can typically get an opinion on your documentation before committing to anything. Bring your repair orders — the dates, mileage, and defect descriptions from each visit are usually the deciding factor in whether an attorney thinks you have a qualifying claim. If you'd rather start from a neutral referral source, your state bar association's lawyer referral service can point you to attorneys who handle lemon law and consumer warranty claims in your area. Because most states measure the repair-attempt and days-out-of-service thresholds within a defined warranty or "lemon law rights" period, it's worth talking to an attorney sooner rather than later — waiting can mean the window to assert a repurchase claim closes even while the underlying defect is still unresolved.